VBH's Privacy Policy

Privacy Policy

Our website Privacy Policy ensures you have an enjoyable, safe and private experience whenever using this site. If you require clarification on any of the below points within our Privacy Policy then please Contact Us for more info

The Internet is an amazing tool. It has the power to change the way we live, and we’re starting to see that potential today. With only a few mouse-clicks, you can follow the news, look up facts, buy goods and services, and communicate with others from around the world. It’s important to Vanilla Bean house (VBH) to help our browsing clientèle retain their privacy when they take advantage of all the Internet has to offer.

We believe your business is no one else’s. Your privacy is important to you…and to us. So we’ll protect the information you share with us. To protect your privacy, VBH follows different principles in accordance with world-wide practices for customer privacy and data protection.

We won’t sell or give away your name, mail address, phone number, email address, credit card number or any other information to anyone. We’ll use state-of-the-art security measures to protect your information from unauthorised users.

Notice

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you purchase products. We use your Personal Information for four primary purposes:

1 - To make the site easier for you to navigate.

2 - To help you quickly find downloadable content, services or information.

3 - To help us create content most relevant to you.

4 - To alert you to new downloadable content, special offers, updated information and other new services.

You have the option to leave comments/messages when you check-out if anything is of concern to you.

Commitment

Vanilla Bean House has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honoured. We take strong precautions to protect your data from loss, misuse, unauthorised access or disclosure, alteration, or destruction.

We guarantee your e-commerce transactions to be 100% safe and secure. When you place orders or access your personal account information, you’re utilising a secure server software SSL, which encrypts your personal information before it’s sent over the Internet. SSL is one of the safest encryption technologies available.

VBH strictly protects the security of your personal information and honours your choices for its intended use. We carefully protect your data from loss, misuse, unauthorised access or disclosure, alteration, or destruction. Your personal information is never shared outside of VBH without your permission, except under conditions explained above.

Enforcement

If for some reason you believe VBH has not adhered to these principles, please notify us by e-mail at sales@vanillabeanhouse.com.au and we will do our best to determine and correct the problem promptly. Be certain the words Privacy Policy are in the subject line.

What We Do with the Information You Share

When you purchase from VBH, you provide us with your contact information, including your name and email address. We use this information to send you updates about your order, questionnaires to measure your satisfaction with our service and announcements about new and exciting services that we offer. When you order from us, we ask for your credit card number and billing address. We use this information only to bill you for the product(s) you order at that time. VBH will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on VBH or the site; (b) protect and defend the rights or property of VBH, and, (c) act in urgent circumstances to protect the personal safety of users of VBH, its website, or members of the public.